FAQ
What is Give-2?
Give2 is an online donation platform designed to simplify and streamline the process of making charitable contributions. We connect donors with a wide range of causes and organizations, making it easy to give to the causes you care about.
How do I create an account on Give2?
To create an account, click on the “Sign Up” button on our homepage. You’ll need to provide some basic information, including your name, email address, and a password. Once registered, you can manage your donations, track your giving history, and receive updates from your chosen charities.
How do I integrate Give2 with my website?
Integration is simple. After signing up, you’ll receive access to our API and integration guides. You can embed donation buttons or forms directly onto your site using our customizable widgets. For detailed instructions, refer to our developer documentation or contact our support team.
A frequently asked question surrounding your service
What types of donation options can I offer through Give2?
Give2 allows you to offer one-time donations, recurring donations, and custom donation amounts. You can also set up campaigns for specific causes or projects and allow customers to round up their purchase total to make a donation.
How are donations processed and managed?
Donations are processed through secure payment gateways and deposited into your designated account. You can track and manage donations through your Give2 merchant dashboard, which provides real-time reporting and analytics.
What fees are associated with using Give2?
Give2 charges a transaction fee on each donation processed. This fee covers payment processing and platform maintenance. For detailed information about our fee structure, please refer to our pricing page or contact our sales team.
Can I customize the appearance of the donation forms on my site?
Yes, you can customize donation forms to match your brand’s style and design. Our platform offers various customization options, including color schemes, text, and layout, to ensure a seamless integration with your website.
How do I track donation performance and customer engagement?
Our merchant dashboard provides comprehensive analytics and reporting tools. You can track donation amounts, donor demographics, and campaign performance. Additionally, you can export reports for further analysis.
What support is available if I encounter issues?
Give2 offers dedicated support to assist with any issues or questions. You can reach out to our support team via email, phone, or our online chat service. Our support resources also include a knowledge base and integration guides.
Can I set up multiple donation campaigns or causes?
Yes, you can create and manage multiple donation campaigns or causes within your Give2 account. Each campaign can be tailored with specific goals, messages, and donation options to suit your needs.
How do I update my account or payment details?
To update your account or payment details, log in to your Give2 merchant dashboard and navigate to the “Account Settings” section. Here, you can update your business information, payment methods, and other account details. If you need further assistance, our support team is available to help.
